Privacy Policy
Privacy Policy - SidSam Group
At SidSam Group, we are committed to protecting your personal information and ensuring a safe browsing experience. This Privacy Policy explains how we collect, use and safeguard the data you provide while interacting with our website, downloading brochures, submitting inquiries or requesting product quotations.
Information We Collect
We may collect the following data when you use our website or contact us:
- Personal details: name, email, phone number, company name
- Business information: project requirements, machine preferences, technical specifications
- Website usage data: IP address, browser type, device information, pages visited
- Inquiry & quotation data: machine category, output requirement, production capacity
This data helps us provide accurate recommendations for our machinery and turnkey solutions.
How We Use Your Information
SidSam Group uses your information to:
Provide product details, quotations and recommendations
We never sell or misuse your personal information.
Improve website performance and user experience
Notify you about new machines, updates, exhibitions and industry launches
Maintain customer databases for after-sales support
Ensure security, prevent fraud and comply with legal regulations
We never sell or misuse your personal information.
Cookies & Tracking Technologies
Our website uses cookies to deliver:
Faster website performance
You may disable cookies in your browser at any time.
Better machine search filters
Improved user analytics and SEO insights
Seamless navigation across product categories
You may disable cookies in your browser at any time.
Data Protection & Security
We follow industry-standard security measures to ensure your data is fully protected, including:
SSL website encryption
Secure servers and firewalls
- Restricted access to internal systems
Your information is stored safely and used only for legitimate business purposes.
Your information is stored safely and used only for legitimate business purposes.
Sharing of Information
We only share your data with:
Internal SidSam Group departments
Logistics partners (if required for shipping)
Authorized service engineers (for installation & support)
We do not sell or distribute your information to third parties.
Your Rights
You have the right to:
Access, update or delete your personal data
Request details on how your data is used
Opt-out of marketing communication anytime
Changes to This Privacy Policy
We may update this policy to comply with industry, legal or operational requirements. Changes will be posted on this page.
- Contact Support
We are committed to keeping your production lines running efficiently and reliably, no matter where you are in the world.