SidSam Group

Privacy Policy

Privacy Policy - SidSam Group

At SidSam Group, we are committed to protecting your personal information and ensuring a safe browsing experience. This Privacy Policy explains how we collect, use and safeguard the data you provide while interacting with our website, downloading brochures, submitting inquiries or requesting product quotations.

Information We Collect

We may collect the following data when you use our website or contact us:

  • Personal details: name, email, phone number, company name
  • Business information: project requirements, machine preferences, technical specifications
  • Website usage data: IP address, browser type, device information, pages visited
  • Inquiry & quotation data: machine category, output requirement, production capacity

This data helps us provide accurate recommendations for our machinery and turnkey solutions.

How We Use Your Information

SidSam Group uses your information to:

  • Provide product details, quotations and recommendations

     

  • We never sell or misuse your personal information.

  • Improve website performance and user experience

  • Notify you about new machines, updates, exhibitions and industry launches

  • Maintain customer databases for after-sales support

  • Ensure security, prevent fraud and comply with legal regulations

We never sell or misuse your personal information.

Cookies & Tracking Technologies

Our website uses cookies to deliver:

  • Faster website performance

  • You may disable cookies in your browser at any time.

  • Better machine search filters

  • Improved user analytics and SEO insights

  • Seamless navigation across product categories

You may disable cookies in your browser at any time.

Data Protection & Security

We follow industry-standard security measures to ensure your data is fully protected, including:

  • SSL website encryption

  • Secure servers and firewalls

  • Restricted access to internal systems
  • Your information is stored safely and used only for legitimate business purposes.

Your information is stored safely and used only for legitimate business purposes.

Sharing of Information

We only share your data with:

  • Internal SidSam Group departments

  • Logistics partners (if required for shipping)

  • Authorized service engineers (for installation & support)

     

     

We do not sell or distribute your information to third parties.

Your Rights

You have the right to:

  • Access, update or delete your personal data

  • Request details on how your data is used

  • Opt-out of marketing communication anytime

Changes to This Privacy Policy

We may update this policy to comply with industry, legal or operational requirements. Changes will be posted on this page.

We are committed to keeping your production lines running efficiently and reliably, no matter where you are in the world.

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